A Portal to a Portal: IBM Business Monitor 8.5.6

I've blogged about this once or twice before, including: -

Gah, not again - Installation of IBM Cognos Business Intelligence has failed.

but here's my most recent experience with Cognos BI 10 on Linux, in the context of IBM Business Monitor 8.5.6 ( aka BAM ).

I again hit my favourite exception: -

Installation of IBM Cognos Business Intelligence has failed.

but used a bit more methodology to find the solution.

From past experience, I knew that the problem was a missing Linux pre-requisite, but wanted to know precisely WHAT was missing.

This is what I did: -

Check the IBM Installation Manager logs after the failure

view ~/var/ibm/InstallationManager/logs/20150403_0838.xml

…

<entry num='328' time='1428046860463' elapsed='02:39.02' level='ERROR' thread='Thread-594'>
<logger>global</logger>
<class>com.ibm.cognos.exec.Install</class>
<method>exec</method>
<message>com.ibm.cognos.exec.Install
Command: [Ljava.lang.String;@9896e5a0
Return code : -1
StdOut :
StdErr : Cannot run program "/opt/IBM/WebSphere/AppServer/CognosImage/linuxi38664h/issetupnx": error=2, No such file or directory</message>
</entry>
<entry num='329' time='1428046860465' elapsed='02:39.03' level='INFO' thread='Worker-0'>
<logger>com.ibm.cic.agent.core.commonNativeInstallAdapter.AbstractExecInstallOperation</logger>
<class>com.ibm.cic.agent.core.commonNativeInstallAdapter.InvokeInstallOperation</class>
<method>doPerform</method>
<message>
  <key>Custom operation {0} in unit {1} completed</key>
  <arg>Installing IBM Cognos Business Intelligence</arg>
  <arg>cognos.linuxia64.exec</arg>
</message>
</entry>
<entry num='330' time='1428046860465' elapsed='02:39.03' level='INFO' thread='Worker-0'>
<logger>com.ibm.cic.agent.core.Engine</logger>
<class>com.ibm.cic.agent.core.Engine.Phase.IUPhase.IUPhaseSubOperation</class>
<method>perform</method>
<message>
  <key>Error occurred in phase: {0}
  SU: {1} {2}
  IU: {3}
  Message: {4}</key>
  <arg>install</arg>
  <arg>com.ibm.cognos.installer.linuxia64</arg>
  <arg>10.2.2.20150304_1653</arg>
  <arg>cognos.linuxia64.exec null->10.2.2000</arg>
  <arg>Installation of IBM Cognos Business Intelligence has failed.
Return code : -1</arg>
</message>
…

Locate the failing program in the BAM installation repository

fgrep -R issetup /mnt/hgfs/Software/Repo/BAM856/Product/repository/COGNOS_64

Binary file /mnt/hgfs/Software/Repo/BAM856/Product/repository/COGNOS_64/native/cognos-linuxia64_10.2.2.zip matches

Extract the archive to a temporary directory

mkdir /tmp/foobar

unzip /mnt/hgfs/Software/Repo/BAM856/Product/repository/COGNOS_64/native/cognos-linuxia64_10.2.2.zip -d /tmp/foobar

Set the executable bit for the failing program

chmod +x /tmp/foobar/linuxi38664h/issetupnx

Test the program - #1

/tmp/foobar/linuxi38664h/issetupnx

-bash: ./issetupnx: /lib/ld-linux.so.2: bad ELF interpreter: No such file or directory

Install the missing library - #1

yum install -y ld-linux.so.2

…

Running Transaction
  Installing : glibc-2.12-1.149.el6.i686     1/2
  Installing : nss-softokn-freebl-3.14.3-17.el6.i686     2/2
  Verifying  : nss-softokn-freebl-3.14.3-17.el6.i686     1/2
  Verifying  : glibc-2.12-1.149.el6.i686     2/2

Installed:
  glibc.i686 0:2.12-1.149.el6

Dependency Installed:
  nss-softokn-freebl.i686 0:3.14.3-17.el6

Complete!
…

Test the program - #2

/tmp/foobar/linuxi38664h/issetupnx

./issetupnx: error while loading shared libraries: libgcc_s.so.1: cannot open shared object file: No such file or directory

Install the missing library - #2

yum install -y libgcc_s.so.1

…

Running Transaction
  Installing : libgcc-4.4.7-11.el6.i686   1/1
  Verifying  : libgcc-4.4.7-11.el6.i686   1/1

Installed:
  libgcc.i686 0:4.4.7-11.el6
…

Test the program - #3

/tmp/foobar/linuxi38664h/issetupnx

Licensed Materials - Property of IBM, BI and PM: is,
(C) Copyright IBM Corp. 2004, 2014. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
UNIX IBM Cognos InstallStream Version 10.2.2

The executable "issetupnx" may only be run in unattended mode, Please use the "-s" option and try again.

So that's sorted it then …

However, whilst I was there, I also tested the accompanying program - issetup - which responded thusly: -

/tmp/foobar/linuxi38664h/issetup

/tmp/foobar/linuxi38664h/issetup: error while loading shared libraries: libXm.so.4: cannot open shared object file: No such file or directory

so I installed the missing pre-requisite: -

yum install -y libXm.so.4

...
Running Transaction
  Installing : libICE-1.0.6-1.el6.i686   1/19
  Installing : libXau-1.0.6-4.el6.i686   2/19
  Installing : freetype-2.3.11-14.el6_3.1.i686   3/19
  Installing : libxcb-1.9.1-2.el6.i686   4/19
  Installing : libX11-1.6.0-2.2.el6.i686   5/19
  Installing : libXext-1.3.2-2.1.el6.i686     6/19
  Installing : libXp-1.0.2-2.1.el6.i686     7/19
  Installing : libXrender-0.9.8-2.1.el6.i686   8/19
  Installing : zlib-1.2.3-29.el6.i686     9/19
  Installing : 2:libpng-1.2.49-1.el6_2.i686   10/19
  Installing : libuuid-2.17.2-12.18.el6.i686     11/19
  Installing : libSM-1.2.1-2.el6.i686   12/19
  Installing : libXt-1.1.4-6.1.el6.i686   13/19
  Installing : libXmu-1.1.1-2.el6.i686     14/19
  Installing : expat-2.0.1-11.el6_2.i686     15/19
  Installing : fontconfig-2.8.0-5.el6.i686     16/19
  Installing : libXft-2.3.1-2.el6.i686     17/19
  Installing : libjpeg-turbo-1.2.1-3.el6_5.i686   18/19
  Installing : openmotif-2.3.3-8.el6.i686   19/19
  Verifying  : libjpeg-turbo-1.2.1-3.el6_5.i686     1/19
  Verifying  : libICE-1.0.6-1.el6.i686   2/19
  Verifying  : freetype-2.3.11-14.el6_3.1.i686   3/19
  Verifying  : libXext-1.3.2-2.1.el6.i686     4/19
  Verifying  : libXp-1.0.2-2.1.el6.i686     5/19
  Verifying  : libXrender-0.9.8-2.1.el6.i686   6/19
  Verifying  : libXft-2.3.1-2.el6.i686   7/19
  Verifying  : expat-2.0.1-11.el6_2.i686   8/19
  Verifying  : libX11-1.6.0-2.2.el6.i686   9/19
  Verifying  : libuuid-2.17.2-12.18.el6.i686     10/19
  Verifying  : libXt-1.1.4-6.1.el6.i686   11/19
  Verifying  : libSM-1.2.1-2.el6.i686   12/19
  Verifying  : libXau-1.0.6-4.el6.i686     13/19
  Verifying  : 2:libpng-1.2.49-1.el6_2.i686   14/19
  Verifying  : openmotif-2.3.3-8.el6.i686   15/19
  Verifying  : zlib-1.2.3-29.el6.i686   16/19
  Verifying  : fontconfig-2.8.0-5.el6.i686     17/19
  Verifying  : libXmu-1.1.1-2.el6.i686     18/19
  Verifying  : libxcb-1.9.1-2.el6.i686     19/19

Installed:
  openmotif.i686 0:2.3.3-8.el6

Dependency Installed:
  expat.i686 0:2.0.1-11.el6_2   fontconfig.i686 0:2.8.0-5.el6   freetype.i686 0:2.3.11-14.el6_3.1   libICE.i686 0:1.0.6-1.el6     libSM.i686 0:1.2.1-2.el6
  libX11.i686 0:1.6.0-2.2.el6   libXau.i686 0:1.0.6-4.el6   libXext.i686 0:1.3.2-2.1.el6     libXft.i686 0:2.3.1-2.el6     libXmu.i686 0:1.1.1-2.el6
  libXp.i686 0:1.0.2-2.1.el6     libXrender.i686 0:0.9.8-2.1.el6   libXt.i686 0:1.1.4-6.1.el6     libjpeg-turbo.i686 0:1.2.1-3.el6_5   libpng.i686 2:1.2.49-1.el6_2
  libuuid.i686 0:2.17.2-12.18.el6   libxcb.i686 0:1.9.1-2.el6   zlib.i686 0:1.2.3-29.el6

Complete!
…

and re-tested: -

/tmp/foobar/linuxi38664h/issetup

Licensed Materials - Property of IBM, BI and PM: is,
(C) Copyright IBM Corp. 2004, 2014. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
UNIX IBM Cognos InstallStream Version 10.2.2

Reading archive information - /tmp/foobar/linuxi38664h/setup.csp. Please wait...
Error: Can't open display: localhost:10.0

So, I believe, that IS it.

In conclusion, I needed to install three missing libraries, along with their pre- and co-requisites: -

yum install -y ld-linux.so.2
yum install -y libgcc_s.so.1
yum install -y libXm.so.4

which ties up with my expectations and experiences, given that Cognos BI makes use of X11, even when running in the context of WebSphere Application Server.

I will re-test the entire thing later, and report back IF needed.

A Portal to a Portal

Friday, 3 April 2015

IBM Business Monitor 8.5.6 - Cognos and Linux

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