Friday, 18 November 2016
Windows 7 - An Update on Updates
Acting in my role as my family's IT Crowd representative, I ran an errand of mercy yesterday to help recover a Windows 7 PC that was failing to properly run up.
It was booting OK, but was tremendously slow, and it's owner was unable to access the internet ( aka Internet Explorer ).
The PC hadn't been booted up for a month or so, and there were a series of overlapping issues, one of which was that the Norton Anti-Virus tool was (a) out-of-date and (b) expired.
In parallel, Windows Update hadn't run in a while, and the PC believed that it had not been updated since July :-( even though updates were last checked for in September :-(
Long story short, I had to manually update Windows via four specific fixes ( Knowledge Base articles ) : -
Installing and searching for updates is slow and high CPU usage occurs in Windows 7 and Windows Server 2008 R2
In each case, I found that the trick was to: -
(a) Disable the network interface ( having downloaded the fix, obviously )
(b) Stop the Windows Update Service (WUS) via the Services Control Panel ( services.msc )
(c) Install the fix
Once I finally managed to get Windows to update ( and the first of the above four helped with that, as it actually patches WUS ), it's all up-and-running, and Windows seems fairly happy ( as does Norton AV, once I renewed the subscription ).
Now to run SpinRite ...