In the words of Dr Cathy Ryan, "If you don't write it down, it never happened". To paraphrase one of my clients, "Every day is a school day". I do, I learn, I share The postings on this site are my own and don’t necessarily represent IBM’s positions, strategies or opinions. My blog is PERSONAL, and is a repository of the stuff that I learn, play with, enjoy and want to share. If you follow one of my tips, your mileage MAY well vary - Here be dragons :-)
Thursday, 19 June 2014
From the pen of Eric Herness - BAM, IBM Business Monitor and Continuous Process Improvement
Customers often ask me why they need BAM, in the case of the IBM Smarter Process Portfolio, why do they need IBM Business Monitor. The answer is a bit complex, but offers a key lesson about business process management in general. This blog post will begin to tell this story and leave some room for interpretation and discussion.
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